Privacy Policy
Effective Date: March 26, 2026
SkyChip® (referred to as "SkyChip," "we," "us," or "our") operates the website www.skychip.com (the "Site").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, or make a purchase.
1. Information We Collect
We collect information in the following categories:
Personal Data
When you register, place an order, or subscribe to our newsletter, we collect identifiable information such as your name, billing address, shipping address, email address, phone number, and company details (if applicable).
Payment Information
We process payments through third-party payment gateways (e.g., Stripe, PayPal, or similar). We do not store full credit card numbers on our servers; we store only transaction identifiers and the last four digits for reference.
Account Credentials
Username and password (stored using industry-standard hashing).
Usage Data
Automatically collected data regarding your interaction with the Site, including IP address, browser type, operating system, pages visited, time and date of visits, and referring URLs.
Google Analytics Data
We use Google Analytics to track user behavior, demographics, and traffic sources. Google Analytics uses cookies to collect data. For more information on how Google handles this data, visit: Google Privacy & Terms.
2. Use of Your Information
We use the information we collect to:
- Create and manage your account.
- Process transactions and send order confirmations.
- Manage shipping and delivery logistics.
- Communicate with you regarding your order or customer support inquiries.
- Comply with legal obligations (e.g., tax reporting).
- Monitor and analyze usage trends (via Google Analytics) to improve the functionality and user experience of the Site.
- Prevent fraudulent transactions and enhance security.
3. Sharing Your Information
We do not sell your personal data. We may share information with third parties in the following circumstances:
Service Providers
We share data with shipping carriers (e.g., DHL, FedEx), payment processors, and IT hosting providers to facilitate the operation of the Site.
Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. For more detailed information, please review our Cookies Policy .
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption for data transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your account and personal data.
- Right to Opt-Out: You may disable cookies via your browser settings. You may also install the Google Analytics Opt-out Browser Add-on.
To exercise these rights, please contact us at: sales@skychip.com
7. Children's Privacy
Our Site is intended for business-to-business (B2B) and adult consumers. We do not knowingly collect personally identifiable information from anyone under the age of 18.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: sales@skychip.com
Address: Room A, 3/F., Wing TAT Commercial Building, 121-125 Wing LOK Street, Sheung Wan HK